FAQs

As an established family run furniture shop with over 4 generations of experience and industry knowledge, we are proud to offer only the best in customer service and value for money

The Dennetts website acts as a brochure for our products on. You can order our products via telephone, email or by visiting our store..

We are always updating our stock and it’s easier said than done to keep the website updated with each of the product options. Many of our fabrics are always changing. Give us a call or drop by our shop for further information.

Yes. Give us a call at 0121 706 1577. You can also contact us at info@dennettsfurniture.co.uk.

Our shop is located in Acocks Green, Birmingham.

Items in stock can be immediately delivered. Delivery may take longer if you would like to make and changes to your product.

Riser recliner chairs from Dennetts can be sold VAT free if you have a condition that entitles you to VAT exemption. Additionally, we will require a description of the disability along with your signature. Then, leave it to us to sort out the rest. If you have any further questions regarding your eligibility, please get in touch.

Yes. We can deliver samples of different fabrics directly to your home address.

Yes, this is no problem. We sell it by the metre.

All purchases from Dennetts come with an excellent guarantee. Please check when ordering for details. On all adjustable beds and recliners, we offer a 5 year guarantee on actions, frames, electric motors, and other electrical parts. These cover workmanship defects provided the furniture has been used correctly.

Of course we can. Once a customer, always a customer. Pick up the phone and let us know if you need any help. We’d be happy to help.

Our delivery team is a part of our outstanding service. Our team will assemble the product, take away any rubbish and leave your room and your new product looking great. All of our sofas and chairs are carefully wrapped in quilted bags and all furniture is wrapped to ensure ultimate protection.

Dennetts deliver when it suits you. Whether in the morning or afternoon, we can arrange a delivery time. We only deliver by arrangement. If you need a specific time, please get in touch.

We strive to keep delivery charges as low as we possibly can.

All furniture is checked in-store prior to delivery. In the event that damage occurs, this will be sorted quickly and easily.

Guarantees start on the day of delivery; please keep your invoice safe. This will help if you ever have any issues with your product. Our team is always on hand to help out.

Special arrangements can be made upon request. Please ask us about this for further information

Yes you can. Simply pay the deposit by credit or debit card, cheque or cash.

Cheques, credit cards, debit cards are ideal. We also accept cash.

There are no additional charges

We love to hear what our customers say about our products. Customers love to hear about real life experiences, personal opinions and shared knowledge. Any feedback you can give will provide a complete, unbiased review of your experiences with the product.